ENFORM ¹ SUPPORT AND FAQS
OVERVIEW AND APPS
What is Lexus Enform?
How does Enform work?
It works by pairing a compatible smart phone2, with Lexus Enform installed, to your vehicle's multimedia display via Bluetooth®. You can easily control Enform services through the vehicle's remote touch controller. Access will be via the Lexus Enform icon1 on the multimedia display on the centre console. Lexus Enform utilises compatible iPhone® or Android™ smart phones2, unlocking access to a suite of apps and services, all around the clock, all within your vehicle, all in real time.
What App Services are included?
Lexus is continually adding services to Enform. See www.lexus.com.au/enform/about for details on the currently available apps.
The Lexus Enform1 apps will enable you to:
- Plan trips and send single/multiple stops from a smart phone to the vehicle.
- Find on-street/off-street parking nearby.
- Set a parking reminder on your smart phone2.
- Find petrol stations nearby using your smart phone2.
- Check the weather forecast.
- Check your calendar schedule and set destinations.
- Search our online database for Points of Interest in your vehicle.
Accessing Lexus Enform
How do i get started?
What does Enform cost?
Can any driver access Lexus Enform services?
AM I ABLE TO USE LEXUS ENFORM SERVICES IF I DON’T OWN THE CAR?
WHAT IF I DON'T WANT TO USE THE LEXUS ENFORM SERVICES?
IF I SELL MY VEHICLE WILL THE NEXT OWNER BE ABLE TO USE MY LEXUS ENFORM APPS?
what is trips?
IS TRIPS AVAILABLE EVERYWHERE IN AUSTRALIA?
What is calendar?
What is weather?
IS WEATHER INFORMATION AVAILABLE EVERYWHERE IN AUSTRALIA?
What is Places?
IS PLACES INFORMATION AVAILABLE EVERYWHERE IN AUSTRALIA?
What is parking?
I ACCIDENTALLY DELETED THE SOFTWARE FROM MY VEHICLE'S AUDIO. WHAT DO I DO?
WHAT HAPPENS TO LEXUS ENFORM IF MY VEHICLE BATTERY IS DISCONNECTED?
CAN I OPERATE LEXUS ENFORM APPS WHEN I'M DRIVING?
WILL MORE APPS BECOME AVAILABLE IN THE FUTURE?
what apps are being considered?
WHEN MORE APPS ARE RELEASED WILL I BE ABLE TO RECEIVE THEM?
Can I get Enform on another manufacturer's vehicle?
Which Lexus models have Enform?
DATA AND DEVICES
Can I connect more than one smartphone to Enform?
How much will the data download costs be? Will it increase my phone bill?
Data usage will vary depending on each app and how often you use it. We suggest you check with your service provider to understand the limits of your purchased data plan. Some smartphones, like iPhone®, can track how much cellular data is used. Refer to your smartphones owner's manual for details.
Is my personal information kept private?
Please see the Enform Privacy Statement. This can be viewed at: http://www.lexus.com.au/smallprint/privacy
Will Enform work with my iPad or iPod Touch?
I don't have a compatible smartphone, can I still use Enform?
Is my phone compatible with Enform?
Enform will work with compatible smart phones only2. Apple iPhone® and Google Android™ platform smart phones form a large percentage of the smart phone market in Australia, ensuring most customers will be able to use the Enform system.
In the future, other popular makes of smart phones may also be considered but Lexus has no immediate plans to expand the operability to any other makes or models.
Enform will not work with Blackberry or Windows phones at this stage. Lexus retains the right to amend the list of compatible phones from time to time.
HOW DO I KNOW IF I HAVE THE RIGHT OPERATING SYSTEM (OS) ON MY SMART PHONE?
WHAT HAPPENS WHEN I CHANGE MY PHONE?
I ACCIDENTALLY DELETED THE APP FROM MY PHONE. WHAT DO I DO?
1. Requires compatible device & app installation, third party info, mobile data, network reception & GPS signal. Mobile usage at user's cost. Apps subject to change. For details see lexus.com.au/enform.
2. Uses third party information which may not be accurate or cover all areas.