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At Lexus of Maroochydore, we are proud of the service we offer to each and every one of our owners. Our team is passionate about Lexus and committed to exceeding your expectations each time you visit. Here are a few words from our Lexus owners.

Tony Aldridge - 16/07/2020

Last week I traded my ES350 on a new vehicle.

This was my sixth and sadly the last Lexus I will own and I write this to express my extreme gratitude to you and your dealership over the past 20+ years.

Your attention to detail in customer service is second to none and I enjoyed very much the feeling that I was part of the Lexus family. I enjoyed in particular your golf days of which I didn't miss too many and in particular the ones where I left with a prize!

Your airport parking is an absolute winner and I have recommended Lexus on this point particularly to a number of people who have gone on to purchase.

I was lucky enough to win the Melbourne Cup Experience in 2018 as you may recall and can honestly say that this was a truly remarkable 3 days; I might add I only backed several losing horses!

I was also the recipient of a trip to the Bledisloe Cup match in Sydney back in 2010, I think the last time Australia beat the All Blacks, albeit by 1 point. Again the hospitality offered by Lexus was superb.

So overall I guess I was lucky I chose to purchase a Lexus all those years ago!

I would particularly shout out to David Durstan and his crew at Kedron and to Jon Miles and his up here on the coast. Their personal service and attention was great, although you might mention to Dave that he still owes me the FJ Lexus golf jacket!

Thanks again for a truly brilliant time that I've had with Lexus; I'm sure other brands can't even imagine to get anywhere near your level.

Neil N - 05/10/2020

"Sally and I would like to extend a big thank you to you and all the Lexus Maroochydore staff for making our recent purchase such a delightful experience. Sally and I have nothing but high praise for you and your team; we could not be happier.

Thank you once again, Jon"

Melanie S - 9/10/20

"I would like to take a few minutes to acknowledge the wonderful customer service that I have received recently at your dealership in Maroochydore. Particularly I’d like to mention Emma Dray, who completely lights up the room anytime she walks in with her positive vibe. Emma was always extremely happy, helpful and lifted my mood tremendously whenever I spoke with her. No question was too silly or difficult and she really went above and beyond, providing excellent communication at all times (and continues to today as we are finalising the last items of my purchase!). It was great to see a woman doing such a great job in a male dominated industry. I would recommend her as a salesperson to anyone looking to buy a new car, ten times over. She is an absolute asset to the company, and I truly hope that her efforts do not go unnoticed. 

I’d also like to mention Brad & Jeremy, who provided the easiest and smoothest finance experience that I have personally ever had. 

I am extremely impressed with my experience with Lexus so far and I hope that Emma, Brad & Jeremy’s amazing work gets the recognition that they deserve. Thank you!"


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